INC2257161 - Network connectivity issue

Incident Report for Advania Iceland

Resolved

This incident has been resolved.
Posted Apr 24, 2025 - 07:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2025 - 06:59 UTC

Identified

the issue is failed HA sync on the mgmt firewall cluster and our network engineers are working on fixing the issue
Posted Apr 24, 2025 - 06:42 UTC

Update

We are still investigating the issue
Posted Apr 24, 2025 - 06:21 UTC

Investigating

We are currently experiencing network outage at this time, a network engineer is working on identifying the root of the issue we will update you as soon as we have more information
Posted Apr 24, 2025 - 05:58 UTC
This incident affected: Network (Network Core).
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If any problems arise, you can contact Advania Iceland at (+354) 440-9000 or create a service request by sending an email to hjalp@advania.is.